CUSTOMER SUCCESS CENTER

Live access to technicians 24/7/365

24/7/365 Support

Global support technicians are laser-focused on customer service and success and provide far more than technical troubleshooting expertise, such as acting as liaison between customer and DSI® product management/development, collecting enhancement requests from customers, and providing managed services. Email global support at support@dsiglobal.com

DSI Americas
Software Support
Phone: 1.816.416.7500
Hardware Support
Phone: 1.816.416.7505

DSI EMEA
Software/Hardware
Support Phone: +44.2033181584

DSI Australia & New Zealand
Software/Hardware
Support Phone: +613.9001.5749

DSI Southeast Asia
Software/Hardware
Support Phone: +65.31581258

Managed Services

The Customer Success Center can provide daily administration of your DSI platform, mobile and automated data collection solutions, as well as provision, monitor and manage your mobile devices. We also offer support for your wireless infrastructure and printers so your devices are always connected and ready for business. Take a look at our Managed Administration Services data sheet for a more in-depth overview of what we offer.

Documentation

For additional resources, you can also check our technical documentation for details about implementing and using your DSI products.