Service Work Order

Empower Your Field Team

Field teams need mobile tools that boost productivity while enabling data capture, visibility and communication even if they are offline. They need a mobile-first application that displays vital information to be productive and minimize down time. DSI’s Service Work Order provides real-time visibility to resource location, jobs completed and inventory consumed.

Service Work Order Helps Increase Overall Productivity

• Persona-based interface allows contractors or employees access to their jobs, associated equipment and parts even when disconnected from enterprise systems
• Ability to search for parts when needed and add them to the service order
• Configure to check inventory in multiple places including the employee’s truck, a co-worker’s truck or the closest warehouse
• Improve speed to invoice with real-time visibility to completed jobs, time spent and parts used
• Boost customer satisfaction with immediate confirmation of complete work, including photos, notes and customer’s electronic signature

Service Work Order Features

• Search/view assigned service orders
• Add labor
• Search multiple locations for parts
• Transfer parts between locations
• Add additional parts to work order
• Track mileage
• Capture photos and notes
• Record signature to close out the work
• Print or email summary for customer on the spot
• Operates when disconnected from the internet