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Field Service

Deliver superior service with remote access to work order, inventory and scheduling information

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Benefits

  • Reduce number of call backs by ensuring the right parts are available at the time of service
  • Improve average service time per issue/location with mobile availability of previous service performed by location and/or equipment
  • Improve the customer experience with immediate service summaries
  • Increase customer service levels utilizing e-mail functionality for estimating, quoting and warranty or contract document sharing
  • Boost service technician productivity with gesture-based mobile device functionality
  • Enable mobile workforce to upsell additional services and/or products based on real-time product and service availability
  • Improve/maintain contract renewals with accurate equipment and contract history

DSI Field Service VIDEO

DSI Field Service SUCCESS STORIES

DSI Field Service SHOWCASE

Provide field workers with critical information to better manage business activities and utilize resources in the field.

Improve mobile workforce productivity and customer service with accurate job location and mapping information.

Provide field workers with critical information to better manage business activities and utilize resources.

Provide field service technicians with necessary details for enhancing the customer experience.

Add operation and task details quickly to improve accuracy and billing timeliness.

Improve field service productivity and customer satisfaction with accurate job location and mapping information.

Confirm services delivered and capture signatures for accurate billing.


  • © Data Systems International, Inc. 2016 All Rights Reserved
  • © Data Systems International, Inc. 2016
    All Rights Reserved