Dubai Taxi

Leading Taxi Service Transforms the Way They Do Business With Real-Time Visibility

Dubai Taxi Corporation (DTC), Dubai’s leading taxi service, was created in 2007 as part of the Roads & Transport Authority (RTA)—Government of Dubai. Although DTC operates as a franchise company and is regulated by the RTA, it strives to distinguish its name from other operators by providing customized services such as Hatta Taxi, Ladies & Families Taxi Service and Special Needs Taxi Services.

Challenge

With a fleet of over 3,500 vehicles, Dubai Taxi Corporation (DTC), Dubai’s leading taxi service, needs accurate parts inventory and management. That’s why DTC selected DSI® to optimize their inventory and fleet maintenance processes.

Solution

DSI’s platform provided seamless integration to Oracle JD Edwards to optimize the receipt, control and issuing of items in the spare parts stores for fleet maintenance. Additionally, DSI solutions help Dubai Taxi Corporation manage the receipt, recording and management of fixed assets.

“The seamless integration into Oracle JD Edwards ERP was a critical factor in our decision to select DSI,” said Eng. Mansoor Al Falasi, Director of Resources & Support Department in Dubai Taxi Corporation. “We looked at other vendors, but DSI’s ability to help transform the way we conduct business with their robust mobile application development platform and industry-proven business process applications was impressive.”

In addition to the platform, Dubai Taxi Corporation has implemented DSI’s Unibar ELS Enterprise, used for the creation of labels for locations, spare part items and assets. With this technology, DTC workers access real-time data and the functions they need from the palm of their hand.

Results

Dubai Taxi Corporation gained real-time visibility into their operations, helping them maintain regulatory compliance and reduce operational costs and time. Mobilizing its workforce has improved DTC’s inventory accuracy to 99.85% and generated substantial time savings in parts issuing and receipts.

“In just four months since going live with DSI’s platform, we have realized an immense value, as our increase in inventory accuracy has given us the potential to achieve significant procurement efficiencies,” said Ahmed Mohd. Al Hammadi, CEO (acting) Dubai Taxi Corporation. “The quality and responsiveness from DSI’s support team has been tremendous—both during our implementation and after go live—and we are confident we will continue to see a significant return on investment.”

“The quality and responsiveness from DSI’s support team has been tremendous—both during our implementation and after go live—and we are confident we will continue to see a significant return on investment,” said Al Hammadi.

Highlights

  • Mobilization of inventory improves spare part issuing as well as overall efficiency
  • Seamless integration of platform allows for optimization of fleet maintenance
  • DSI’s Digital Supply Chain Platform (DSCP)™ streamlines management of fixed assets across all areas
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